Frequently Asked Questions

Everything you need to know about Sea-Gull timepieces and service.

What is the warranty period for Sea-Gull watches?

All Sea-Gull timepieces come with a comprehensive 24-month international warranty covering manufacturing defects and movement accuracy.

How long does international shipping take?

We offer worldwide shipping. Orders typically arrive within 5-10 business days depending on your location and customs processing times.

What is your return policy?

We offer a 30-day return window for all unworn watches in their original packaging with all protective films and tags intact.

Are Sea-Gull movements manufactured in-house?

Yes, Sea-Gull is a true manufacture. We design and produce all our mechanical movements, including our world-renowned tourbillons and chronographs, in our own facilities.

How should I maintain my mechanical watch?

We recommend a professional service every 3-5 years and avoiding strong magnetic fields or extreme shocks to ensure the longevity of the mechanical components.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select regional digital wallets for a secure checkout experience.